Australian Friendly Society Limited
Chief Executive Officer
PO Box 480 Bendigo Vic 3552.
If you are not satisfied with the outcome of your complaint you may in some cases refer your complaint directly to the relevant External Dispute Resolution (EDR) scheme:
Australian Financial Complaints Authority (AFCA)
Phone: 1800 931 678
Email: [email protected]
Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001
Website: www.afca.org.au
Office of the Australian Information Commissioner
Phone: 1300 363 992
Email: [email protected]
Website: www.oaic.gov.au